Privacy policy

3. Privacy Policy

Privacy Policy

This Privacy Policy describes how Kidovia ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from this store.

Who we are Kidovia is operated by a private individual (sole trader) based in Norway. For any privacy-related questions, contact kidoviahelp@outlook.com.

Information we collect When you visit the store, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies installed on your device. When you make a purchase, we additionally collect your name, billing and shipping address, email address, and phone number.

How we use your information We use the information we collect to:

  • Fulfil orders placed through the store, including processing payment, arranging shipping, and providing you with confirmations and updates
  • Communicate with you, including responding to your questions and providing customer support
  • Screen orders for potential risk or fraud
  • Comply with our legal obligations, in line with your preferences, when in line with the applicable law

Sharing your information We share your personal information with third parties that help us use your personal information as described above, including our payment processor and shipping carrier, to the extent necessary to fulfil your order.

Your rights (GDPR) As Kidovia serves customers in Norway (part of the EEA), you have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability, under the General Data Protection Regulation (GDPR). To exercise any of these rights, contact us at kidoviahelp@outlook.com.

Data retention When you place an order, we retain your order information for our records unless and until you ask us to delete this information.

Changes We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact For more information about our privacy practices or if you have questions, contact us at kidoviahelp@outlook.com.